01 · Purpose
Purposes of Data Processing
These purposes include course management, customer support, and marketing communications.
Personal data is processed for specific purposes related to our services and operations.
Privacy Policy Overview
This policy outlines how we handle personal data collected through our services.
Policy guidance
This introduction outlines how the policy is organized and where to find related support and legal references.
Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
Contact Information
Contact Email
Contact Number
+44 191 465 7309
Postal Address
35 Reay Nadin Drive, Sutton Coldfield, Birmingham, B73 6UR
General Inquiries
User Rights
User Rights
These rights include access, rectification, and deletion of personal data.
Users have specific rights regarding their personal data, subject to certain legal conditions.
Requests
Exercising User Rights
We aim to respond to all verified requests within a reasonable timeframe.
Requests to exercise rights will be addressed in accordance with applicable laws.
Data Retention
Data Retention Policy
Data is regularly reviewed and deleted when it is no longer needed for operational purposes.
We retain personal data only as long as necessary for the purposes outlined in this policy.
Policy Updates
Policy Updates
We will notify users of updates to this policy via email or through our website.
Any significant changes to this policy will be communicated through appropriate channels.
02 · Sharing
Data Sharing with Third Parties
We may share data with service providers who assist in delivering our services.
Third parties that receive personal data are required to protect it in accordance with applicable laws.
03 · Legal basis
Legal Disclosures
Personal data may be shared with law enforcement or regulatory authorities when required by law.
We may disclose personal data to comply with legal obligations or protect our rights.
01
Data Collection Practices
We collect personal data such as names, email addresses, and payment information to facilitate course registrations and communications.
The categories of data collected depend on user interactions with our services.
02
Sources of Data Collection
We gather personal data through forms completed by users and interactions with our online platform.
Data is obtained directly from users during registration and course participation.
03
Types of Cookies Used
Essential cookies are necessary for the website to function, while performance cookies help us understand user behavior.
Cookies may be categorized as essential, performance, or functionality cookies.
04
Cookie Management
Cookies are used to enhance user experience and analyze website traffic.
Users can manage cookie preferences through their browser settings at any time.